|Our Store Policies
Buy with Confidence
Should you decide not to order through our secure servers, telephone, mail, and fax order completion options are available as well. See contact information at the bottom of this page for details.
Pricing and Availability
SafetyBulbs.com will not charge you until your order has been completely fulfilled, via shipment from our warehouse. If for any reason the product you have ordered was listed on the SafetyBulbs.com site as “In stock and ready to ship” and is not available, we will contact you as soon as possible via phone or e-mail. You will have the option to wait until the product is in stock, receive a substitute product that is functionally equivalent, or cancel your order. If you order a product that is listed on the SafetyBulbs.com site as “Contact us for quote/availability” we will contact you via phone or email with pricing and availability information.
SafetyBulbs.com complies with all federal, state, and local sales tax laws. Customers are responsible to pay for sales/use tax, where applicable.
Shipping Rates and Policies
UPS Ground Delivery is our standard form of shipping. Next Business Day delivery is available at additional cost. Next Day Air Delivery orders must be received by 11 am. EST to provide sufficiet time for order processing and packaging. Next Day Air orders received after 11 am. EST will ship out the following business day. Saturday deliveries are possible at an additional cost, Please call us directly for saturday delivery pricing and availability. Orders shipped to Hawaii or Alaska via UPS have an additional charge calculated at time of shipment. Overnight delivery for international orders is billed to the customer at actual Federal Express cost. Customs and import costs for foreign orders are billed to the customer at actual cost.
Items are generally shipped as available; however, if more than one shipment is made, the customer will be charged for shipping only once. Customers have the option to ship orders in partial groups as available or as a complete group when all products are available.
Approximately 98% of orders received on the SafetyBulbs.com site are shipped the same day they are received. While SafetyBulbs.com can not guarantee that your order will be shipped the same day it is received, you can check on the status of your order at any time by visiting: Customer Service, or by calling Customer Service at (856) 427-9411 between the hours of 8:00 a.m. and 5:00 p.m. Eastern Standard Time, Monday through Friday. Our office is closed most major holidays.
SafetyBulbs.com stands behind its products and will issue a refund, replacement or credit if you are not satisfied with your purchase and notify us within 14 days of receipt of product. A Restocking Charge of 20% will apply to all items returned where SafetyBulbs.com has made no error in merchandizing or shipping. Refunds will be made by original method of payment. All returns must arrive in its original packaging and all freight charges for the return of goods are to be paid by the customer.
There are exceptions to our Return Policy including Special Order items, orders outside the continental U.S., and shipments delivered via common carrier. Please call: (856) 427-9411 to obtain a Returned Material Authorization (RMA) before returning any product. SafetyBulbs.com may at any time limit the number of delivery attempts based on unfavorable delivery history resulting from, but not limited to, damage, loss, or theft.
Order Errors and Damaged Shipments:
Our Address :
SafetyBulbs.com, A Division of Martek Industries, Inc.
Customers can cancel or modify unshipped orders at any time by calling Customer Service at: (856) 427-9411. Once an order has shipped, it can not be cancelled or modified; however, if you are dissatisfied with your order you can return it within 30 days for a credit or replacement.
or require a custom color, coating or tint, call us at (856) 427-9411.
We can supply any light bulb or LED for your product or business. Email